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FAQs

Are you ready to join Europe’s biggest health and wellbeing retailer? The application process varies depending on the role you apply for so, we’ve put together some FAQ’s regarding our recruitment and on-boarding process.

Registration

Before you can apply for any vacancies with us you need to be registered - it only takes a few minutes. Once your registered you can search, apply and track your application progress. If your ideal job isn’t available, you can sign up for our job alerts and get the latest Holland & Barrett jobs straight to your inbox.

Online Application

This is your chance to tell us all about yourself and upload your CV. For vacancies in our stores, there may be a short questionnaire to fill in too.

When will I get to hear if my application is successful?

Not too long – once you have submitted your application, we’ll let you know we have it. When the Hiring Manager has reviewed the applications, they will be in touch shortly after. Don’t panic, our roles attract lots of interest, so the Hiring Manager will get back to you as soon as possible. We like to give enough time for anyone to apply, so it might take up to a couple of weeks for some roles – we will keep you updated every step of the way!

Who do I contact regarding my application?

In the unlikely event there’s a problem, just give our central resourcing team a call on 02746 215808 or drop us an email recruitment@hollandandbarrett.com.

If I need to change my details on my application – what do I do?

When you open your account, we understand that you may want to make changes – you are able to update any personal information within your account as many times as you like. If you would like to change your application once you have submitted it, unfortunately, you are unable to change it – so, just be sure to check it before you send to us!

Can I withdraw my application if I've already submitted it?

Firstly, why wouldn’t you want to come and join us? If you do change your mind or have applied for the wrong role, of course you can remove yourself from the process. You just need to log into your account, click applications and click withdraw to take yourself out of the running - easy!

Why cant I just send you my CV?

We’d love to have just your CV, however, some CV’s don’t best describe you as a person – that’s why we love reading all about you via our application process.

Interview

Once you have applied for any role with us, we’ll be in touch to let you know if you have been successful and would invite you to meet the team. Usually, this a meeting in person with the Hiring Manager, it might even be over the phone or even via video link for some roles! The Hiring Manager will contact you and arrange a suitable time for you both to meet.

It's important to check your junk/spam folders as sometimes important communication might get lost in there!

What can I expect at my interview?

We want to hear all about you – not just your experience, we want you to be you! Our Hiring Managers will talk about the role and H&B as informally as possible – We want you to ask us questions too – after all an interview is a two way process!

When will I find out if I have been successful or not?

We will let you know as soon as the Hiring Manger has reached their decision – this will be as speedy as possible depending on the completion of interviews. The Hiring Manager will let you know at your interview what timeframes they are working too.

How soon can I start with you if I'm offered a role?

We would love you to start as soon as you are able – We know that sometimes you other commitments which we will work with you to get you on board in your new role. The Hiring Manager and you will agree the best possible start date for you.

When can I expect to receive my contract?

You will receive confirmation of your new employment with us in good time before you start electronically! That’s why its important to always check your junk/spam folders in case its hidden in there!

Assessment Centre

Sometimes, we will hold assessment days in large cities for a variety of roles we have -usually for retail roles, but sometimes also for our Manufacturing/Distribution and Store Support Centre roles. These days are designed to enable all potential colleagues to have some fun, whilst learning all about our business. There’s nothing to worry about – just arrive and be you!

Having the correct Right to Work Immigration Documentation.

It's really important that you are able to comply with the relevant laws surrounding right to work immigration. When you attend an interview with us, please ensure that you bring the relevant necessary documentation to support your application. If you are unable to provide this at interview, we will have to reschedule or cancel your application with us. Further information is available to you via the right to work checklist or for Republic of Ireland.

Training

We are committed to providing you with appropriate learning and development initiatives that not only support your current role but also equip you for your next one. We believe in utilising all forms of learning through 1:1 coaching, workshops, digital, secondments, experiential, project work and self-study packs.

We are passionate about delivering a world-class customer experience to each individual customer. Our unique selling point is the advice we offer our customers and the help and consideration that we take in selecting the right products for them. To help us achieve this, we have an accredited Healthy training programme designed to give you the knowledge and skills you need. Guidelines outlining the content, timescales and benefits are all detailed on the Hive in our Training Commitment Charter. All roles within the business are expected to complete Healthy Start, with roles that directly influence customers and products required to complete Healthy Essentials. It may be prevalent for your role and professional development to undertake the Healthy Expert Qualification and your manager will provide you with more information on this.

Contact Us

For further enquires please contact the Resourcing Team on 02746 215808 or email recruitment@hollandandbarrett.com.

Refer a friend

We operate a scheme for you to recommend a family member or friend to join the company. If they are successfully recruited (and they pass their probationary period) you could receive a financial reward! (Terms and Conditions apply). Please speak to our Resourcing Team for more information.