Data is the beating heart at Holland & Barrett. Our data teams - comprised of Data Engineering, Data Warehousing, BI, Data Science and Product Analytics - are essential to enabling H&B's vision of becoming the world's leader in personalised wellness journeys.
Our mission is to provide access to quality data at the speed of thought and enable data-driven decision making across the organisation. Equally, our data teams build and deploy advanced data products delivetint a world-class user experience to our customers.
Join us in creating the future.
We are looking for an enthusiastic and motivated analyst to join our Product Analytics team within the Journeys team at Holland & Barrett. Our Journeys team exists to help our customers live better lives. The role requires someone who can drive how data is leveraged in solving business problems within their area. Consulting with business partners in problem-definition, setting success metrics and shaping the way forward through data insights. You will gain a deep understanding of business problems, embrace a customer lens, and tackle problems with timely analytics and translate analytics vision and strategy into execution. You will provide reliable, and actionable insights to partners using effective communication methods tailored for your audience.In this role, you will be directly involved in enabling business improvements through your own insights/observations, you will own metrics and analytical/reporting improvements as well as being an influence on product and business goals. You'll be part of an analytics team that supports analysis of all aspects of the rides business, you'll help us understand their booking behaviours on multiple products & platforms ensuring the decisions we make about our customers are data driven and relentlessly improve the experience they have.
You will be leading analytical projects delivering actionable insights via data analysis such as customer behaviour, user journeys and funnels, segmentation, A/B test analytics, predictive modelling, etc. Your work will help optimise the Holland & Barrett product experience to drive customer satisfaction and retention.You'll be working with Product Managers, Engineers, Analysts, data scientists and more, as well as other key parts of the business to help us understand, interpret and solve some of the most interesting challenges at Holland & Barrett. The role requires you to provide timely decision support through performance monitoring, creating KPIs and structuring data, planning and tracking the performance of the connected trip. The focus will be on delivering customer insights in many forms, whilst taking a systematic approach to creating useful data sets to enable advanced analysis as well as measuring success of initiatives, products and business changes.Key Responsibilities
Requirements Of Special Knowledge/skills
💸 Technology Incentive Scheme - we offer different bonus schemes for all grades in Technology, starting at 10%.
📚 Learning and Development opportunity with Holland & Barrett is a great base for career development long term.
🤝 Career progression
🔝 Pension company contribution
✈️ Your wellbeing is paramount so you can get away and take 28 or 33 Days Holiday per year.
💷 Refer and Earn Scheme - as we're growing you can earn money by referring people to join us from your network.
👜 Epic Extras gives you access to exclusive benefits, free advice and savings from a range of retailers and providers.
💰 Stay healthy with Discounted Products - from day one you'll get a 25% discount (on top of other promotions) when you shop at H&B on anything that you buy.
🙋🏽 We all need a little help sometimes, so we offer Free 24/7 Confidential Advice & Colleague Welfare.
🧠 Mental Health First Aiders - we have lots of qualified Mental Health First Aiders because its all about your health & wellbeing.
👑 We have colleague Reward and Recognition Schemes, so your hard work and loyalty won't go unnoticed.
👏 And many more!
Holland & Barrett is one of the nation's most loved and trusted brands, known for offering quality health food, vitamins and supplements all sold by highly trained and qualified advisors.
Bucking the current trend of high street retailers, we forecast significant growth and expansion plans in the coming years, with considerable investment going into all areas of the business. We certainly embrace change and drive speed in everything we do. Every day presents a different challenge, but every day is also filled with fun, teamwork and passion to succeed and surpass every expectation.
Join us and see how far you can go…