Job description

Job description

  • Department:
  • Job Type:
    Full Time
  • Number of Hours:
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Project / Programme Manager (13686)

Salary: £industry Competitive  plus company benefits


The Role

“Role ownership is key! No two days are ever the same at H&B” 

It's a really exciting time to be at Holland & Barrett. We are investing across all areas of our business with a vision of empowering our customers to live happier, healthier lives. 
Our mission is to be the leading player in global wellness chosen by millions as their trusted partner for personalised wellness journeys. 

To achieve this goal, we are embarking on a radical transformation. 

We are recruiting top talent in all areas of our business, from Finance to Digital Marketing, from HR to IT, as well as new functions around Health and Wellness. 

The Role 

This role sits within our Property team and you will be accountable for delivering and managing the refit rollout of our stores including defining and documenting processes, reporting on progress and managing risk.  In addition to this you will manage a delivery team of contractors & consultants to ensure that critical dates are adhered to on each programme.

Main Responsibilities:

  • Programme reporting to wider business, risk management and reporting business wide
  • Attending cross functional meetings with all stakeholders to ensure full business buy in
  • Regular reviews with external project managers to ensure approach is consistent and delivery is to the agreed standards
  • Ensure that projects are closed out effectively and snagging is tracked with contractors benchmarked and reviewed to ensure quality is as per the agreed standards
  • Working alongside other team members actively manage the contractor and procurement supply chain to ensure the key objectives of the programme are met
  • Review current process to identify efficiencies & enhancements and undertake periodic process reviews to drive continuous improvement
  • Managing refit and new store projects both directly and through external consultants
  • Deliver minor rollout/ ad hoc projects as required (unitary removals/ graphic rollouts etc)
The Person

The Person:

You will have a proven track record in a similar construction role gained on the client side of retail and will have a strong background in the successful delivery of large and varied rollouts or of working in a similar role for an external project management company.  In addition to this you will have experience of leading diverse outsourced teams including suppliers and contractors, external Design teams, Project and Cost Managers.

  • Ideally MRICS OR MCIOB or other recognised construction qualifications or hold a Prince 2 qualification
  • Knowledge of planning and building control & other relevant legislation
  • Experience of managing internal/ external resource
  • A good understanding of financial reporting and management accounting practices
  • This role will involve travel, so a driving license is essential


The Reward 

In addition to competitive salary, company benefits and flexible working, you can expect support and encouragement to build your career. We recognise talent and you will receive substantial professional development. You will receive the support, tools and encouragement to make your mark and succeed in this role. This is a great opportunity to put a career defining success on your CV! 


The Company

Holland & Barrett is one of the nation's most loved and trusted brands, known for offering quality health food, vitamins and supplements all sold by highly trained and qualified advisors.

Bucking the current trend of high street retailers, we forecast significant growth and expansion plans in the coming years, with considerable investment going into all areas of the business. We certainly embrace change and drive speed in everything we do. Every day presents a different challenge, but every day is also filled with fun, teamwork and passion to succeed and surpass every expectation.

Join us and see how far you can go…

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