Location: Remote hybrid*
Salary: £Industry Competitive + Comprehensive Company benefits
It's a really exciting time to be at Holland & Barrett!
We are investing across all areas of our business with a vision of empowering our customers to live happier, healthier lives.
“Building the capabilities of the Customer Insights team. Create compelling customer recommendations across the business.”
As a team lead, this role manages a team of Customer Insights Analysts, building the capabilities of the Customer Insights team, and work with senior stakeholders from Data & Insights and the business to deliver H&B customer insights.
The role is key in providing the analysis required to make customer led decisions through the business, providing the customer behavioural context to the businesses trading and operational results, whilst challenging the norm through new insights across marketing, trading, operations and development.
Using Holland & Barrett customer data, and partnering across the Insights team to create compelling customer recommendations across the business.
You will be working within the Insights function, as the key co-pilot on customer analytics within Insights supporting the Head of Brand, Consumer & shopper Insights.
Our mission is to be the leading player in global wellness chosen by millions as their trusted partner for personalised wellness journeys. To achieve this goal, we are embarking on a radical transformation.
We have exciting growth plans and a clear roadmap to transform the business into a best-in-class, omni-channel Global business, and end to end health and wellness provider, underpinned by considerable investment.
*Location: Remote hybrid – the H&B team has a hybrid working model between Holland & Barrett's Nuneaton office and working remotely. You may need to travel to Nuneaton occasionally. We are a global, digitally enabled business and we expect our colleagues to be self-driven and to determine the most appropriate place to work each day to meet the requirements of the role, achieve their best performance and optimum output.
Holland & Barrett is one of the nation's most loved and trusted brands, known for offering quality health food, vitamins and supplements all sold by highly trained and qualified advisors.
Bucking the current trend of high street retailers, we forecast significant growth and expansion plans in the coming years, with considerable investment going into all areas of the business. We certainly embrace change and drive speed in everything we do. Every day presents a different challenge, but every day is also filled with fun, teamwork and passion to succeed and surpass every expectation.
Join us and see how far you can go…