Job description

Job description

  • Division:
    Business & Science
  • City:
  • Country:
  • Job Type:
    Full Time
  • Number of Hours:
  • Contract Type:
  • Closing Date:
    11 December 2022
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Director of Science and Wellness (19604)


It's a really exciting time to be at Holland & Barrett. We are investing across all areas of our business with a vision of empowering our customers to live happier, healthier lives. Our mission is to be the leading player in global wellness chosen by millions as their trusted partner for personalised wellness journeys. To achieve this goal, we are embarking on a radical transformation. We are recruiting top talent in all areas of our business, from Finance to Digital Marketing, from HR to IT, as well as new functions around Health and Wellness.

The Role:

Reporting to the Chief Business and Science Officer, the Director of Science and Wellness will set up and lead a Science, Health and Wellness Centre of Excellence which meets the business requirements in line with the business strategy and 5 year plan

Key Responsibilities:

  • Strategic Input- Provides a Science/Health/Wellness perspective into the development of the core strategy, both in elevating the Retail business as a trusted health and wellness destination, and in Wellness Futures and the development of Customer Journeys, working closely with the Director of Strategy and other colleagues. Particularly responsible for surfacing domains of opportunity based on medical/patient experiences
  • Centre of Excellence – builds and leads a world class Centre of Excellence providing subject matter expertise, advisory, and input required by H&B to meet its strategic ambitions in Health and Wellness in the context of a regulated environment;
  • Advisory Boards – identify and recruit prominent subject matter experts to be Advisors to accelerate the execution of our strategy and connect us into the broader health and wellness ecosystem, and establish and run necessary Boards/Panels (structure to be defined)
  • Curation – drive our positioning as THE trusted health and wellness product range by developing our curation standards around quality, safety and effectiveness, and supporting the categorisation of our products accordingly based on available evidence
  • Content – support the creation and curation of health and wellness content, this could be through the creation ofcontent and and/or the provision of SME support and input for the Customer content teams and also providing an expert review of an relevant content created by other teams in H&B
  • Review and advise on health oriented marketing materials and content
  • Consumer Wellness Advisory – elevate the consumer advice provided to customers by H&B colleagues to be as deep and substantial as possible, whilst meeting any regulatory requirements
  • Regulation and Validation- responsible for managing the H&B Regulatory Affairs team to ensure all regulatory requirements are met
  • Learning & Development – supports the L&D function on the provision of expert Health & Wellness training for H&B colleagues
  • Research - in partnership with the Director of Science and Wellness Business Development, identifies new opportunities for research, where H&B can establish an external presence which support the business strategy and growth plans
  • In-house consultancy - provides ad hoc consultancy on health and wellness to other parts of the business requiring this expertise
The Person:


  • Qualified Medical Doctor
  • 10+ years of experience within the field of Science, Health and Wellness
  • Recognised as an expert in the provision of advice, assessment and content in the field of Science, Health and 
  • Proven track record of being able to strike the right balance between commercial aspiration and regulatory 
    requirements in Science, Health and Wellness
  • Commercial and strategic mindset as well as being a deep subject matter expert
  • A strong influencer with great presentation skills who can quickly build trust and credibility
  • Externally well networked and regarded in the field of Science, Health and Wellness

Personal Characteristics/Cultural Fit:

  • Cultural and personality fit will be crucial to success
  • Credible at C' Level – brings strong functional expertise and a grounded, confident style which inspires confidence
  • Judgement – solid judgement gained from experience, can make proposals and recommendations based on experience and evaluate the correct balance between commercial and regulatory requirement
  • Comfortable with a dynamic and fast-moving private equity environment and awareness of how this differs from PLC
  • Can thrive in an ambiguous and changing environment
  • Collaborative style - A natural collaborator who seeks to engage, influence and support the Chief Business and 
    Science Officer and Executive Board. Works collaboratively with colleagues across H&B
  • Chemistry - ability to build a strong and trusted working relationship with the Chief Business and Science and acts as a supportive, low ego, grounded, high integrity and trusted colleague
  • A strong communicator with the ability to present and bring people on the journey 
  • Politically savvy – knows how to navigate a political landscape without creating political issues
We offer:

📚 Private Medical Insurance for employee and their family

🤝 Bonus Scheme - 50%, bonus is subject to company and personal achievements

🔝 Pension company contribution up to 9%

✈️ Your wellbeing is paramount so you can get away and take 36 Days Holiday per year

💷 Refer and Earn Scheme - as we're growing you can earn money by referring people to join us from your network.

👜 Epic Extras gives you access to exclusive benefits, free advice and savings from a range of retailers and providers.

💰 Stay healthy with Discounted Products - from day one you'll get a 25% discount (on top of other promotions) when you shop at H&B on anything that you buy. 

🙋🏽 We all need a little help sometimes, so we offer Free 24/7 Confidential Advice & Colleague Welfare.

🧠 Mental Health First Aiders - we have lots of qualified Mental Health First Aiders because its all about your health & wellbeing.

👑 We have colleague Reward and Recognition Schemes, so your hard work and loyalty won't go unnoticed.

👏 And many more!

The Company

Holland & Barrett is one of the nation's most loved and trusted brands, known for offering quality health food, vitamins and supplements all sold by highly trained and qualified advisors.

Bucking the current trend of high street retailers, we forecast significant growth and expansion plans in the coming years, with considerable investment going into all areas of the business. We certainly embrace change and drive speed in everything we do. Every day presents a different challenge, but every day is also filled with fun, teamwork and passion to succeed and surpass every expectation.

Join us and see how far you can go…

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Head office - London
33 Cavendish Square, London, United Kingdom, W1G 0PW
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