Job Title: Service Delivery Manager
Job Type: Permanent
Location: Nuneaton / Remote
Hours: 37.5 hrs
Salary: £Competitive + Company Benefits
As a talented individual who has come from an IT Services background, you will be passionate about Service Management, DevOps and aware of working with Cloud based solutions and technology (AWS/Azure).
You will be an expert in IT Services and Operations; and will be expected to take the lead in a variety of team-oriented service operation projects and activities. You will be expected to work closely with internal and external stakeholders to deliver complex solutions as we transition from our service partner environment to an internally managed cloud environment; as well as supporting and maintaining the current systems while they are migrated.
This role is aimed at bridging the gap between traditional IT Operations and Services, and modern DevOps practices. As such the roll is as much as about “keeping the business running and keeping it safe” as developing new capabilities to support the future operating model. Consequently, this is a key member of the IT Operations team, which will report to the IT Incident & Service Manager.
You will help design, build and maintain modern robust automated service operations which will provide the foundation for our DevOps strategy, linking both our worldwide retail and corporate estates.
Duties to include:
Qualities and Skills required
Holland & Barrett is one of the nation's most loved and trusted brands, known for offering quality health food, vitamins and supplements all sold by highly trained and qualified advisors.
Bucking the current trend of high street retailers, we forecast significant growth and expansion plans in the coming years, with considerable investment going into all areas of the business. We certainly embrace change and drive speed in everything we do. Every day presents a different challenge, but every day is also filled with fun, teamwork and passion to succeed and surpass every expectation.
Join us and see how far you can go…