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Job description

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Product Manager - Seller Experience (18576)

Please note this role can be based remotely in the UK

We're on a mission to make health and wellness a way of life for everyone – and technology is at the heart of our future plans to become a leading omni-channel retailer. We're building some great products, and we're investing in the rapidly advancing technology that is helping our customers meet their health and wellness goals. We're delivering more speed in the retail experience, greater convenience in service and delivery, and increasing personalisation in our brand and product propositions, both in-store and online.

As a Tech, Product and Data team, we work as one to understand our customer needs and exceed them. Collaborative, working at pace and always with a strong customer focus in everything we do. We love the cloud, we prefer building the right solutions over buying generic ones, and we embrace automation and testing in all things software, infrastructure and data.

We have a clear plan. We're growing rapidly. And we'd love you to be a part of the team.

In this role you will be providing technical product support in our ambitious customer roadmap that includes both product improvements and engineering excellence. Ensuring that the engineering team are equipped with clear technical requirements and the Senior Product Manager is comfortable with the direction. Making sure that development work is done as efficiently as possible and in an iterative manner, that allows us to react to changes rapidly & deliver product value quickly through short iterations. 

The Role
  • Providing solid technical understanding of the product needs, strategy and constraints
  • Supporting with creation and execution of product strategy & roadmap
  • Providing deep knowledge of users and customers, and providing team with the data about how our customers engage with our products
  • Business process modelling, problem statements, data attributes, user stories, roadmaps, release plans, refinement – maximum exposure
The Person
  • Strong understanding of technology; works well with engineers
  • Experienced within the Product Domain
  • Knowledge and ability to practically apply the techniques and methods of product discovery and product delivery
  • Demonstrated ability to learn multiple functional areas of business – engineering, design, finance, sales, or marketing
  • Demonstrated ability to figure out solutions to hard problems with many constraints, using sound judgement to assess risks, and to layout your argument in a well-structured, data-informed, written narrative
  • Proven ability to engage with engineers, designers, and company leaders in a constructive and collaborative relationship
  • A background in Ecommerce would be desirable


  • We operate virtually. Remote, hybrid or in our tech hubs – we work in an agile environment where you can thrive.
  • We offer a 10% bonus for our tech teams – when we win, so do you
  • Learn from the best – at H&B you'll have the opportunity to enhance and expand your skills and shape your career
  • We want you to produce your best, so we provide you with the best tech equipment
  • Stay healthy with a 25% discount on all product ranges to help you live well
  • We like to recognise and celebrate our people with our Colleague Recognition Scheme, so your hard work won't go unnoticed
About Holland & Barrett


Holland & Barrett is one of the nation's most loved and trusted brands, known for offering quality health food, vitamins and supplements all sold by highly trained and qualified advisors.

Bucking the current trend of high street retailers, we forecast significant growth and expansion plans in the coming years, with considerable investment going into all areas of the business. We certainly embrace change and drive speed in everything we do. Every day presents a different challenge, but every day is also filled with fun, teamwork and passion to succeed and surpass every expectation.

Our culture respects equality, values diversity and encourages individuality – because this allows our people to unlock their potential and be their best. We welcome everyone who shares our EPIC values regardless of background, culture, disability, ethnicity, gender identity or sexual orientation. 

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Head office - London
33 Cavendish Square, London, United Kingdom, W1G 0PW
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