Job description

Job description

  • Department:
  • City:
  • Job Type:
    Full Time
  • Number of Hours:
  • Working Pattern:
    Mon-Fri, 8:45am - 5:15pm.
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Senior Site Reliability Engineer (12080)

Job Title: Senior Engineer 


Job Type: Permanent


Location: London/Remote


Hours: 37.5hrs


Salary: £Competitive + Company Benefits


The Role

Holland & Barrett International is one of the world's leading health and wellness retailers and the largest in Europe, supplying its customers with a wide range of vitamins, minerals, health supplements, specialist foods and natural beauty products with over 145 years of experience in the industry. The majority of our portfolio is based in the UK with owned stores, we also have stores in Belgium, Sweden, Holland and the Republic of Ireland. Our name is a familiar sight in almost every major city and town across the UK and is becoming increasingly more visible further afield, in markets as diverse as the Netherlands and Malta to the UAE, China and India.

We need to be at the forefront of the rapidly advancing technology that is helping our customers meet their health and wellness goals. We are investing heavily to deliver speed in the retail experience, greater convenience in service and delivery, and increasing personalisation in our brand and product propositions, both in-store and online.

We love the cloud, we prefer building the right solutions over buying generic ones, and we embrace automation and testing in all things software, infrastructure and data.


About the role:

Our Site Reliability team is expanding, can you help ensure the stability, resilience, and scale of our services through automation, observability, and engineering practices. We value expertise from system operations, cloud infrastructure, pipeline engineering, software development, and performance testing to make sure our services are operating optimally.  The successful candidate will be able to identify problems and suggest enhancements using data from metrics, logs and traces. Then collaborate with product teams to deliver improvements.

We're looking for engineers to join the team with a passion for web operations. You will work with:

  • Developers to ensure change is delivered safely and at speed
  • Other SREs and product owners to achieve our service level objectives
  • Our Platform and Test Automation teams to enhance and deliver new capabilities
The Person

About you:

The ideal candidate will strive for continual improvement by contributing and assessing new ideas and innovations. You will work closely with development squads and be jointly responsible for the health of our sites and services. The ideal candidate will have some or all of:

  • Monitoring tools and instrumentation, Datadog or similar observability platforms
  • AWS expertise; familiarity with core services
  • Software development or strong scripting experience
  • PagerDuty, Slack, and related tooling integrations
  • Good understanding of traditional operations areas: Linux, storage, networking
  • Good familiarity with Docker and Kubernetes
  • Continuous delivery, build pipelines, artefact repositories, zero-downtime deployment
  • Experimentation strategies, A/B testing, canary releases
  • Proving resilience and scalability using load and stress testing
  • Experience with any of the following: ElasticSearch, PostgreSQL, Redis
  • CDNs and strong knowledge of web delivery protocols
  • Experience of incident management and leading post-mortems
  • Some understanding of iOS or Android also beneficial

Company Benefits

  • Work at forefront of modern architecture
  • Excellent salaries, (we want the best people)
  • Choose your own hardware
  • Extreme Flexibility (yes you can work from home; yes, we can accommodate part time hours)
  • The best coffee we can source (so far!)
  • Pension
  • Healthcare



We offer a flexible, home-based working model. We have offices in Nuneaton and London, but you will not be required to be office-based.



The Company

Holland & Barrett is one of the nation's most loved and trusted brands, known for offering quality health food, vitamins and supplements all sold by highly trained and qualified advisors.

Bucking the current trend of high street retailers, we forecast significant growth and expansion plans in the coming years, with considerable investment going into all areas of the business. We certainly embrace change and drive speed in everything we do. Every day presents a different challenge, but every day is also filled with fun, teamwork and passion to succeed and surpass every expectation.

Join us and see how far you can go…

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London office
6th Floor Uncommon , 34-37 Liverpool St, , London, United Kingdom, EC2M 7PP
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